Question for users of various devices to access NUF

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OnceandFutureLurker

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Is anyone unable to see the envelope on the top right hand side of page ? Or see the "start a conversation" link when clicking on someone's profile pic? The reason I am asking is i ran into someone in the last 24hrs saying they couldn't. Was wondering if it was possibly a glitch or some devices don't allow these features.
PS. This person was really wanting to use PM here and all attempts to explain how to use it here was meet with the statement above

celleit likes this.

Comments

    1. OnceandFutureLurker Mar 1, 2020
    2. imK Mar 1, 2020
      Did that person ever respond with an update? I haven't had a problem on my pc or phone yet.
      OnceandFutureLurker likes this.
    3. OnceandFutureLurker Feb 27, 2020
      i did , also made a demo PM thread. even took the step of posting a link to the PM section., no response back since then
    4. AliceShiki Feb 27, 2020
      Now that's just weird! They should be able to see it if they click their name no matter what! >.<

      Perhaps you should send them a screenshot of where they need to click and ask them to send a screenshot of their screen?
    5. OnceandFutureLurker Feb 27, 2020
      thanks @AliceShiki , ive did that as well and they claim they couldnt see that either. which was weird and why i decided to ask if it ever happen before
    6. AliceShiki Feb 27, 2020
      Tell them to click their name and then in "Conversations" once the drop-down-menu appears.

      A button for "Start a New Conversation" should appear then. They can click that and add whoever they want to a PM.

      As for not seeing the Conversation icon... I think my old phone couldn't display it because my screen was too small, but it's been a while since I changed it, so I'm not sure. My current phone can see it just fine.
      OnceandFutureLurker likes this.
    7. OnceandFutureLurker Feb 27, 2020
    8. Pray Alpha Feb 27, 2020
      Both my lappy and phone works just fine
      OnceandFutureLurker likes this.