Resolved Can't log in to main site

Discussion in 'Suggestions & Bug Reports' started by Erilyn, Jan 7, 2021.

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  1. Erilyn

    Erilyn Active Member

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    For some reason, I can log into the forums fine, but it says Invalid username, email address or incorrect password whenever I try to log into the main site. I tried resetting my password, but that didn't fix it.
     
  2. pangolin

    pangolin Active Member

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    I am also having this issue
     
  3. Ral

    Ral Not a Well-Known Member ¯\_(ツ)_/¯

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    Change your password on the forum. Avoid special characters to be safe.
    ~~
    Edit: It seems a leftover problem from NUF being down for ~9hrs.

    Changing the password doesn't fix NU login like it once did.
     
    Last edited: Jan 7, 2021
  4. akiraa

    akiraa Well-Known Member

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    me too, currently facing the same problem
     
  5. LuryB3

    LuryB3 Active Member

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    Yes, it's happening the same thing with me.
     
  6. arakos

    arakos Active Member

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    Same also
     
  7. Andrew77P

    Andrew77P Active Member

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    me too
     
  8. Ral

    Ral Not a Well-Known Member ¯\_(ツ)_/¯

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    *Confirming* Loggout out to test it and cannot log back in.

    Changing the password to one without special characters doesn't work.
     
  9. BushinD

    BushinD Active Member

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    I have the same problem, I logged out because I was trying to fix some problems with my internet and cleaned cookies and cache files, I did fix my internet problems but now I cant loggin on main site, already tried changing password and it doesn't work, does anyone have any news on this problem?
     
  10. Lynneyl

    Lynneyl Active Member

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    I tried to log in from a new device, but can't, when saying lost password it redirects me to the forum site, where I could change my password and log in, but that's it.... still can't log in on the main site :(
    but somehow I'm glad to see that it apparently isn't my fault ^^'
    but on my other device I'm still logged in and I don't get thrown out there either...
     
  11. Kanchou

    Kanchou Active Member

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    same kuma
     
  12. Tony

    Tony Well-Known Member Staff Member

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    Sorry about that. I was upgrading some of the software on NUF and it seems like some of the scripts broke because of it. It's fixed now and you should be able to log in agian.
     
  13. Ral

    Ral Not a Well-Known Member ¯\_(ツ)_/¯

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    Worked after changing password to one without symbols.
     
  14. Unknoewy

    Unknoewy Active Member

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    Help, I still could not login today.
     
  15. Unknoewy

    Unknoewy Active Member

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    Already works again. Glad I dont have to change my password
     
  16. Firebomber4

    Firebomber4 Well-Known Member

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    The past few days, I have a hard time login into the main page.
    It always says wrong password and I keep repeating it until it says "account blocked for 12 hours (or so)", then strangely, it finally logged in after that. (and I'm not getting blocked whatsoever).

    Is that something that happened only to my account? does anyone else having the same problem?
     
    Reader.Wanderer.Dreamer and SSKF like this.
  17. Ral

    Ral Not a Well-Known Member ¯\_(ツ)_/¯

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    I don't log out, so no.
     
  18. SSKF

    SSKF Well-Known Member

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    It happened to me just now. I'm still locked out of the main NovelUpdates site. For some reason, the exact same password (that I have never changed) won't work on the NU site, but works on the Forum. It says my account is locked for 12 hours. I've had trouble logging in since last night.
     
  19. Ral

    Ral Not a Well-Known Member ¯\_(ツ)_/¯

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    Did you change your username at any point?
    Does your password contain special characters?
     
  20. Firebomber4

    Firebomber4 Well-Known Member

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    It still happens to me, but the funny thing is... I just keep on trying (even when it says my account has been blocked for 12 hours) and at one point it will log in and nothing was blocked. Weird.