Active Translation - Scammed?

Discussion in 'Novel General' started by Andrew, Sep 30, 2021.

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  1. Andrew

    Andrew Active Member

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    HI there, i made a purchase of points yesterday and tried to enter their discord to try and redeem the points that I bought. Couldn't enter the discord in any way so I went again to the website to see if they had an alternative, so that I could contact their support. Nothing, zero.
    Made various comments in the website hoping someone would enter in contact with me and the final result was that they were deleted.
    In the end, I'm making this post so that you guys be careful spending your money there. If there's an error and you don't receive them you might never do.
     
    IceLight303 likes this.
  2. canaria23

    canaria23 『  』

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  3. IceLight303

    IceLight303 Well-Known Member

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    Active_Translations likes this.
  4. lygarx

    lygarx Lazy Translator

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    Umm. Fan translators of anime would put a note that if you purchased it, then you got scammed. If it ain’t free, you probably got scammed
     
  5. nonononononono

    nonononononono NONONONONONONONONONONONONONONONONO

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    I just tried. Having no problem join their discord.
     
  6. Insomniac

    Insomniac Active Member

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    i spent a few bucks the other day for villain wants to live and there weren't any issues
    try using a VPN and joining on an alt account for the discord
     
  7. Active_Translations

    Active_Translations Well-Known Member

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    Points are only reflected in accounts with finalized transactions. There are no transactions linked to your account on both AT's system and Paypal. According to our systems, your last session on 2021/09/29 at 4:08 pm EST was an unfinished check-out page for 2 USD.

    We highly recommend that you check if there's a transaction recorded on your Paypal ledger and for any user-related restrictions. We had reached out to you privately yesterday and have been waiting for a reply. Hopefully, you can find the transaction as we're only able to assist you if one exists.

    We're leaving this here as a public disclaimer for this issue; please check your NU inbox.
     
    Last edited: Oct 1, 2021
    AMissingLinguist and lygarx like this.
  8. Parth37955

    Parth37955 NU #3, [Dead Inside], Mid-Boss, Dark Dealer Staff Member

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    Seems like the issue is being resolved privately. Locked.
     
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