Resolved Can't log in to main site

Discussion in 'Suggestions & Bug Reports' started by flannan, Nov 16, 2020.

  1. flannan

    flannan Well-Known Member

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    For some reason, I can't log in to novelupdates.com. It always says my password is wrong. I tried resetting the password, but it only seems to reset the password for these forums.
    I have no problems logging in to these forums, so I decided to write here for help.
     
  2. AliceShiki

    AliceShiki 『Ms. Tree』『Magical Girl of Love and Justice』

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    PM @Tony with the appropriate info and he should be able to help you.
     
  3. Ral

    Ral Not a Well-Known Member ¯\_(ツ)_/¯

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    Some people that had this problem were able to fix it by using a password without special characters. Give it a try.

    Did you try resetting your password on a computer or a mobile/tablet? Might work on the other - just to cover all bases.

    Out of curiosity... Did you, at any point, change your username on NU(/F)?
     
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  4. flannan

    flannan Well-Known Member

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    Okay, I will try it. I suspect my original password had no special symbols, but the new ones had them.

    I'm pretty sure I did not. I think I tried to change my password because my last password was reported as stolen.

    That worked, thank you.
     
    Last edited by a moderator: Nov 17, 2020