[Help] My phone is locked.

Discussion in 'Tech Discussion' started by He, Sep 28, 2017.

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Should I factory reset, knowing I haven't back my data up?

  1. Yes

    47.4%
  2. No

    10.5%
  3. Try again

    42.1%
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  1. He

    He Stop using the net, you net addict.

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    I have CM applock preinstalled in my phone. I locked some of my apps, including play store. this happened a few days ago, thinking I could just set the password and forget it, and recover it through email.

    The problem that I'm facing now is that the play store demands authentication, for me to input my password. It is impossible to input as applock is locking the app immediately after opening. And it is impossible to recover because I had to have access to the play store. This is compounded with other application seem to depend on the play store, so when I am trying to access setting (which is not locked), the lock screen indicate the playstore is needed, so I cannot open my setting and uninstall either app lock or play store. Help?
     
  2. Neiden

    Neiden Well-Known Member

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    Have you tried calling the customer support service to see if they can help?
     
  3. jomaru-kun

    jomaru-kun Active Member

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    Have you tried throwing it?

    Jokes aside, you should try searching google for possible solutions.
     
  4. lnv

    lnv ✪ Well-Known Hypocrite

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    Have you tried downloading an APK and reinstalling the playstore? or make a backup of your data and doing a reset.

    Have you tried a 3rd party uninstaller like ES filemanager
     
  5. He

    He Stop using the net, you net addict.

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    I'm disabling installing from 3rd party apk file. another solution?
    Google is unhelpful. specific case where the playstore is also locked and I had to input password is not covered in the first 3 pages.

    maybe tomorrow. already night here.
     
  6. Milanin

    Milanin [Reader] [???] [Freeloader]

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    Password for the playstore? Have you tried using a computer?
     
  7. lnv

    lnv ✪ Well-Known Hypocrite

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    Have you tried the official instructions?


    Settings->Security->Device Administrators and uncheck “App Lock”.

    Is your usb developer mode disabled?
     
  8. Milanin

    Milanin [Reader] [???] [Freeloader]

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  9. He

    He Stop using the net, you net addict.

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    What option is there? I can't auth my phone since I haven't used the email in the phone after I changed the password. Which is why the phone is asking authentication to my gmail account.
    Yes, it is disabled. Also, since it is impossible to access setting due to reasons above....
     
  10. Fones2411

    Fones2411 Well-Known Member

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    1. Go to settings(if possible)>Applications> CM Locker > Disable, Force stop or Uninstall.
     
  11. lnv

    lnv ✪ Well-Known Hypocrite

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    Have you tried getting to settings through alternative means like via help?
     
  12. RougeAsura

    RougeAsura Rayus

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    Uninstall cm locker.
     
  13. lottie

    lottie I am who I am

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    Uninstalling the app? Though I don't how ore installed works but for me I just downloaded on the app store and whenever I forgot the password I just uninstall it.
     
  14. He

    He Stop using the net, you net addict.

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    Impossible. it is hidden, and integrated with my launcher last I've read.
     
  15. lnv

    lnv ✪ Well-Known Hypocrite

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    Also, what phone do you have? There might be options by going through SAFE MODE or using the bootloader.
     
  16. Crimson Nanashi

    Crimson Nanashi Suu | Loves and protects Master

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    Have you tried turning it off and back on again? ;)
     
  17. He

    He Stop using the net, you net addict.

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    zenfone 3 max.
     
  18. lnv

    lnv ✪ Well-Known Hypocrite

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    He likes this.
  19. Fones2411

    Fones2411 Well-Known Member

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    Try disabling the Launcher via Settings
     
  20. iamsleepless

    iamsleepless (╯°□°)╯︵ ┻━┻ ┬──┬ ノ( ゜-゜ノ)

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    Backup everything using titanium backup and reset your phone in recovery
     
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