Request HELP-WACOM Chinese site difficulties

Discussion in 'General Chat' started by CharLok, Aug 26, 2017.

  1. CharLok

    CharLok Well-Known Member

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    OkAy so I have absolutely NO CLUE where to ask, so its gonna be HERE cause I can't read Chinese so navigating the Chinese Wacom site is killing my brain.

    So to say, I had bought an Intuos art (medium sized, Black) drawing tablet that comes with a software bundle download key, all and all that's okay. But I bought mine whilst I was still in Hong Kong cause it was on Offer there.
    So that means I have to enter my SBD key in the china site, I spent hours trying to work it out, and couldn't find the place to enter my SBD key and have come to the conclusion that i will need to create an account and REGISTER MY PRODUCT to do so. :hmm:

    Problem? Well I couldn't find my goddamn product or it's serial code on the list, so my serial number doesn't work either since i can't find the product, and now i have no clue what to do!
    Also i have to enter a dealer name or something?!!? what is that?!?!


    also this is the site i get redirected to when I try to use the EU site:
    http://support.wacom.com.cn/

    This is what the product registration form looked like (those selections aren't mine):
    [​IMG]


    i just want a Drawing software, someone help me!! i've attempted this several times and my brain hurts.:notlikeblob::sweating_profusely:




    :blobhero:someone kill me
     
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  2. Tramsloof

    Tramsloof Quarter Erudite

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    I know no chiniese, but I may be able to help you get a drawing software. Pm me and I will try to help you.

    Chill out.

    I think there are plungins that translate web pages in browsersmthese days? Try chrome on windows, or try google image translate, yes it exists.

    Good Luck!
     
  3. CharLok

    CharLok Well-Known Member

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    I have, i used chromes translating function but i'm still getting no where
     
  4. Tramsloof

    Tramsloof Quarter Erudite

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  5. Tramsloof

    Tramsloof Quarter Erudite

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  6. lexlangel

    lexlangel Shem's lost butler

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    Its a product of some well known company?? May be you can get a Number anĸ solve it by phone
     
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  7. CharLok

    CharLok Well-Known Member

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    sorry guys, figured it out, all is good, i made a fuss for nothing
     
  8. Sh1r0r3n

    Sh1r0r3n New Year and still a workaholic

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    No worries sometimes asking, just helps you get your answer. Even if you just answered your own question.
     
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