Discussion How Bad your experience with Customer Service ?

Discussion in 'General Chat' started by listener, Jun 4, 2019.

?

How Bad your experience with Customer Service ?

Poll closed Jun 11, 2019.
  1. so bad

    23.8%
  2. it's okay

    57.1%
  3. not bad, it's really good, they are my slaves

    9.5%
  4. barely okay

    28.6%
  5. i want hit their face

    19.0%
  6. i destroyed my keyboard

    19.0%
  7. i'm the customer Service, you need me ?

    33.3%
Multiple votes are allowed.
  1. listener

    listener Tony's Friend

    Joined:
    Apr 23, 2019
    Messages:
    1,173
    Likes Received:
    2,071
    Reading List:
    Link
    not all of customer services is bad.... but many of them is so bad. one of them made me wait for one hour to answering my question. but i still okay with it. at least my problem is got resolved.
    the most bad is from xxxxxx company. their CS can only answer, please wait. please wait. please wait. we will fix it in the future. and after waited for many hours, even after the next day, and the next day. finally got resolved. after three or four days, it's happened again. after i complaint again, the answer is still same, please wait and there's no real solution:blob_catflip:

    because how they're answering my questions have the same patterns, i thought it's a bot. so i send them some dirty words. surprisingly they can got mad too..:blobrofl:

    note : i'm a premium user at xxxx company. not a free user.
     
  2. Chilli_Chiia

    Chilli_Chiia Just a normal civilian obsessed with cats.

    Joined:
    Dec 3, 2017
    Messages:
    389
    Likes Received:
    574
    Reading List:
    Link
    They put me on hold for 30 minutes then hung up on me.
     
  3. listener

    listener Tony's Friend

    Joined:
    Apr 23, 2019
    Messages:
    1,173
    Likes Received:
    2,071
    Reading List:
    Link
    what a false hope
     
  4. campfire

    campfire Well-Known Member

    Joined:
    Apr 15, 2017
    Messages:
    474
    Likes Received:
    548
    Reading List:
    Link
    How about you search for a job in their customer service department, and experience how it is.
     
  5. Damsell in Distress

    Damsell in Distress Waiting for dashing MC to save me...!!!

    Joined:
    May 27, 2016
    Messages:
    850
    Likes Received:
    409
    Reading List:
    Link
    Once I called CS and it connect, but he/she just left me hanging, I hear voice in background and I called several times, after 2-3 min, he/she hanged up, I tried several times, same thing happen...
    Welp...
     
  6. animanaicT

    animanaicT Nobody Important

    Joined:
    Oct 21, 2015
    Messages:
    1,125
    Likes Received:
    1,077
    Reading List:
    Link
    Little different but was working as Customer Service at walmart a long time ago and someone shit all over a isle and we had to try to detain someone who was clearly under the influence and call the cops.

    As for any call centers, if I get patched to anywhere outside of the US i give up on getting good service.
     
  7. SquirFail

    SquirFail The One Who Forgets, Dreamer, Observer

    Joined:
    Sep 20, 2016
    Messages:
    1,018
    Likes Received:
    833
    Reading List:
    Link
    the worst one i had, was when they keep me passing to another guy that i i have to wait 10 mins each between people and at the end they hung up... the best one was when i called then i somehow fixed it myself
     
  8. listener

    listener Tony's Friend

    Joined:
    Apr 23, 2019
    Messages:
    1,173
    Likes Received:
    2,071
    Reading List:
    Link
    sorry, :blobpats: i'm not cute enough to be a customer service
     
  9. ru5ty

    ru5ty Citizen of MILF Kingdom

    Joined:
    Oct 28, 2015
    Messages:
    1,127
    Likes Received:
    1,023
    Reading List:
    Link
    tell me to turn it off and on it again. i already done that for an hour before call them
     
  10. listener

    listener Tony's Friend

    Joined:
    Apr 23, 2019
    Messages:
    1,173
    Likes Received:
    2,071
    Reading List:
    Link
    don't mind it, maybe she need picking some flowers at the back
    :blob_patpat::blob_patpat::blob_patpat:
     
  11. Femme Fatale

    Femme Fatale | Sublime Goddess Of Chance |

    Joined:
    Apr 5, 2018
    Messages:
    2,792
    Likes Received:
    16,636
    Reading List:
    Link
    I've been on both sides of this discussion. XD

    However, if you are paying some serious Tubmans, then you should get bang for buck. If they ain't doing it or you, then make a complaint, keep a log of your calls....and then try and get free stuffs from them as compensation. >_>
     
  12. listener

    listener Tony's Friend

    Joined:
    Apr 23, 2019
    Messages:
    1,173
    Likes Received:
    2,071
    Reading List:
    Link
    :blobrofl::blobrofl::blobrofl::blobrofl::blobrofl:
     
  13. listener

    listener Tony's Friend

    Joined:
    Apr 23, 2019
    Messages:
    1,173
    Likes Received:
    2,071
    Reading List:
    Link
    they're so useless :blob_coffee:
     
  14. listener

    listener Tony's Friend

    Joined:
    Apr 23, 2019
    Messages:
    1,173
    Likes Received:
    2,071
    Reading List:
    Link
    so what happened then ?
     
  15. listener

    listener Tony's Friend

    Joined:
    Apr 23, 2019
    Messages:
    1,173
    Likes Received:
    2,071
    Reading List:
    Link
    Ah, but i don't have enough money to get some lawyers though:blobthinkingsmirk:
     
  16. Zomula

    Zomula Well-Known Member

    Joined:
    Nov 11, 2016
    Messages:
    524
    Likes Received:
    533
    Reading List:
    Link
    Here are a few that happened to me.
    Had one person ignore me for over an hour while helping people that came in after me then told me to leave since they were closing.
    I was left on hold for over 3 hours and then treated like I was an idiot and was hung up on.
    Waitress took an hour before they took my order, served me cold food, and left my glass empty despite walking past my table 2 dozen times and then complained that she wasn't left a tip.
     
  17. campfire

    campfire Well-Known Member

    Joined:
    Apr 15, 2017
    Messages:
    474
    Likes Received:
    548
    Reading List:
    Link
    If you feel that you need to be cute, then you only need to sound cute. Just use your inner-okama voice, you thought you never had.
     
  18. listener

    listener Tony's Friend

    Joined:
    Apr 23, 2019
    Messages:
    1,173
    Likes Received:
    2,071
    Reading List:
    Link
    it's amazing, for you not going wild at that time :aww:
    :blob_catflip::blob_catflip::blob_catflip::blob_catflip::blob_catflip:
    a tip ????? is that @Maid Chan ?
     
  19. Milanin

    Milanin [Reader] [???] [Freeloader]

    Joined:
    May 6, 2016
    Messages:
    1,565
    Likes Received:
    1,481
    Reading List:
    Link
    Customer Service...
    It's alright at least from the ones that I experienced.

    ISP provider saying sorry when a thing shut down locally and that it would take a while was my worst but otherwise I have always gotten my problem fixed...... ... ...
    Expect for one time when I got a person who knew nothing about what their program even is capable of and they had to pass me onto their technicians... So they would get the point I was making...
     
  20. Maid Chan

    Maid Chan [Professional]

    Joined:
    Jan 1, 2017
    Messages:
    1,120
    Likes Received:
    6,707
    Reading List:
    Link
    That's unfair! Why would that waitress do that to you??? You are obviously not being a dick like a certain someone who mentioned me here?????