NUF login error

Discussion in 'Novel Updates Site Discussion' started by Vex, Apr 29, 2017.

  1. Vex

    Vex Eat-Sleep-Repeat

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    So a close acquaintance of mine, after much pestering (from me ,of course) finally joined NU.
    The problem is despite registration she isn't able to log in. The login page shows the error, that this email can't be found.
    When tried the 'Forgot Password Option' it shows the username doesn't exist.

    When we tried to re-register, the page shows that this email and username is already taken.

    Any idea what's going on and how to deal with it?
     
  2. Demonic Poring

    Demonic Poring 『Well-Known Poring』

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  3. IcedBaby

    IcedBaby The Baby that wanted ETERNITY

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    Try logging in different computer?
     
  4. Vex

    Vex Eat-Sleep-Repeat

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    Tried. I have tried on different browsers , PC, Mobile etc still the same problem.
     
  5. heartantares

    heartantares One Who Provides Uselessly Detailed Information

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    Try searching the user account on nuf(helps to know which) Then see if you mispelled..... i dont remember if there was a verification, but did you verify the account?

    P.s. the lazy way of searching username is by typing @(insert name here)
     
  6. Vex

    Vex Eat-Sleep-Repeat

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    I myself am not sure if NU had a verification process or not...still taking that it does, I still haven't received any email from NU.
    When tried searching for username, no such username is found.
     
  7. heartantares

    heartantares One Who Provides Uselessly Detailed Information

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    Hmmmm.... was the acc name lees than 2 characters or have special symbols? I vaguely remember someone some time ago made an acc but they couldnt access it for one of those reasons but my memory is kinda fuzzy on that....

    Would it be troublesome to ask what the username was?

    (Just a curious passerby so you dont have to say but more info is always useful)

    The 3rd option is just to make another acc using a diff email
     
    Last edited: Apr 29, 2017
  8. Indiboy

    Indiboy Well Known boi

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    Did u type E-mail id wrong??
    ..... Just guessing.....
    It's so difficult to lure people to novelupdates these days. Sigh!
    I'm the only one in my whole family and friends reading cn, jap, kr novels...
     
  9. k1nk4

    k1nk4 Sage Verdurous Sea Turtle

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    what indiboy said, she must have wrote the wrong email or failed to create the account.
     
  10. holyshin

    holyshin Moderator

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    I think I've seen people run into this issue when they use very long usernames before. It might be that.
     
    asriu likes this.
  11. heartantares

    heartantares One Who Provides Uselessly Detailed Information

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    If the email was wrong then it shouldnt be saying the email is already taken.....

    Maybe check the email's spam box if the verification mail went there
     
  12. Amaruna Myu

    Amaruna Myu ugly squid dokja (●´∀`●)

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    I never tough my NUF account until 4 months after I created it, but it didn't get any problems...
    Try creating another account with another email, save the trouble
     
  13. NZPIEFACE

    NZPIEFACE Leecher

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    So you mean... @estelion ?
     
  14. LaDyViL

    LaDyViL New Member Staff Member

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    @Vex the username?

    There should be more info in the email's inbox. Tried checking the inbox?
     
  15. Vex

    Vex Eat-Sleep-Repeat

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    If email was wrong, it should take the proper email as a new email address during re - registration.
     
  16. Vex

    Vex Eat-Sleep-Repeat

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    No NU email in inbox or spam.
     
  17. Vex

    Vex Eat-Sleep-Repeat

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    The user name is something CATastrophe or similar...
     
  18. IcedBaby

    IcedBaby The Baby that wanted ETERNITY

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    Try buying a rename 10,000$ I think tell tony that it's for your friend
     
  19. sufod01

    sufod01 Ghost

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    Did she tried to login both on NU and NUF?
     
  20. Vex

    Vex Eat-Sleep-Repeat

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    NU shows no such user..