As the title says a mystery VR novel in which the AI's are malfunctioning or any kind of VR that has this kind of development. PS. If you haven't read bitter yet it's very good
Sorry if this is high-jacking, but if people have stories like LMS or The Gam3 on RRL where the AIs don't malfunction and are just normal (if new) parts of how civilization is run, I'd love those because I think they are pretty rare. So many stories with a dominant element of powerful AI (with beyond human capabilities) just malfunction and become hostile or dangerous or something to drive the plot.
There's a bunch of stuff on this TvTropes page. Also thread relevant, I don't think it's a central element of these series' but it is something that happened in their history: both in Dune and in Warhammer, AIs were destroyed as they became a threat to humanity.