Wi-Fi doesn't work

Discussion in 'Tech Discussion' started by Mr Pancakes, Sep 26, 2017.

  1. Mr Pancakes

    Mr Pancakes Well-Known Pancake

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    My friend asked me to fix her phone because she can't turn her wi-fi on.
    When I tied to turn it on it says:
    SMART NETWORK SWITCH
    This feature is disabled because mobile data transmission is disabled

    This wasn't written in English so I had to translate it. Hope you understand and can solve the problem.
    She can use data and connect to the internet but that's too expansive.
    Its a galaxy phone (s2 or s4)
     
  2. juniorjawz

    juniorjawz Well-Known Member

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    "mobile data transmission is disabled"

    Go check the settings on that. Something must be off ( or on if it's something like a firewall, etc )

    Google says it's the setting under Wifi > More > Smart Network Switch
     
  3. Amaruna Myu

    Amaruna Myu ugly squid dokja (●´∀`●)

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    What's that supposed to mean?
     
  4. jazz3216

    jazz3216 Member

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  5. Jarrow

    Jarrow Well-Known Member

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    Smart network switch was new (and buggy) in android 4.3. it's supposed to autodetect when wifi is unavailable and switch to cellular data. If she doesn't intend to use mobil data since it's too expensive, then there is no need to have smart network switch enabled. Disable it and manually control the wifi.
     
  6. Ars Nova

    Ars Nova Well-Known Member

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    Try checking the data saver&accessibility setting. My mum's net and wifi went down several month ago and i found that the data saver app was actually preventing it to connect continously to the net. I don't really know though, mr. Google is a better option for tech things

    I'm using an old S3 but i haven't encountered that problem yet
     
  7. Mr Pancakes

    Mr Pancakes Well-Known Pancake

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    The smart network switch is off( the box is unchecked ( i think))